Payment methods

For any queries please contact us on 0860 78 2273 / 087 353 8111 or email us at support@STss.co.za.


  • EFT
  • Bank fees may apply
  • Payment Method
    EFT to Complex's Bank Account
  • Delay before requesting token
    24 - 48 hour wait
  • Method to request token
    Contact STss Call Centre or request by SMS
  • Requesting a token by cell phone
    SMS reference number and amount to 31661
  • Cash Deposit
  • Cash handling fee
  • Payment Method
    Into Complex's Bank Account
  • Delay before requesting token
    24 - 48 hour wait
  • Method to request token
    Contact STss Call Centre or request by SMS
  • Requesting a token by cell phone
    SMS reference number and amount to 31661
  • EasyPay
  • R6.15 per payment
  • Payment Method
    EFT to Complex's Bank Account
  • Delay before requesting token
    24 - 48 hour wait
  • Method to request token
    Contact STss Call Centre or request by SMS
  • Requesting a token by cell phone
    SMS reference number and amount to 31661
  • Credit/Debit Card
  • 3.5% of payment
  • Payment Method
    Via STss Website
  • Delay before requesting token
    No Delay
  • Method to request token
    Contact STss Call Centre or request by SMS
  • Requesting a token by cell phone
    SMS reference number and amount to 31661
  • Unipin Token
  • 4% of payment
  • Payment Method
    At participating SPAR and Garage stores
  • Delay before requesting token
    No Delay
  • Method to request token
    Request via cell phone
  • Requesting a token by cell phone
    Dial *120*41589*VoucherPin (The 9 digit pin number on the token)*MeterNumber (your 11 digit prepaid meter number)#
  • Prepaid24
  • 4% of payment
  • Payment Method
    EFT on Prepaid24 website
  • Delay before requesting token
    No Delay
  • Method to request token
    Receive token on website
  • PowerTime Online
  • 4% of payment
  • Payment Method
    Credit/Debit Card Payment
  • Delay before requesting token
    No Delay
  • Method to request token
    Receive token on website